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is to provide customized consulting and training that meets the specialized requirements and needs of our clients.
is to ensure that our clients receive job-related information with practical applications.
is to support and to contribute to our clients' professional development, growth, and success in the marketplace.
"Internet service was the newest division of our corporation. We knew that our helpdesk technicians were technically qualified but lacked customer service experience. We also knew that the initial customer contact would be critical in establishing our reputation in a highly competitive technology. Therefore, we asked Linda to develop a customer service program tailored to our specific industry. She implemented a program that was exactly what we were looking for. Her customer service and technology expertise proved to be the perfect combination. ...Kudos to Linda!"
HR Director - Internet, Telecommunications
"Linda Malesic was one of the most in-demand trainers we ever had at the chamber. Her down to earth style, her extensive knowledge and warm personality made her someone everyone could relate to. We ran her programs repeatedly, quarter after quarter. She always drew a good attendance. I would highly recommend her."
Pamela J. Klahr - President and CEO, Howard County Chamber of Commerce
(former Lancaster Chamber V.P.)
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