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"Back when we were struggling to identify who we were, what we did, and how should we become better at serving the needs of our members, Linda Malesic came along to offer guidance, help, hope, and wisdom. Thanks to her ability to listen well, talk only when necessary, and think clearly about her client's needs, we were able to formulate new strategies that made a difference for our organization, and that our staff and the key business leaders that worked with us could readily grasp, and upon which we could all act. We could not have made the progress we made without Linda's help."
S. Vegoe - Former CEO of the Lebanon Valley Chamber of Commerce
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consults with clients to develop new strategies and new
skills to become more profitable in an ever-changing economy.
Professional development includes sales, customer service, communications, basic skills development, and leadership effectiveness.
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With multimedia , "you can show your customer something that you could never explain in words", says Linda Malesic, president of sales consulting firm Malesic Associates.
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is to provide customized consulting and training that meets the specialized requirements and needs of our clients.
is to ensure that our clients receive job-related information with practical applications.
is to support and to contribute to our clients' professional development, growth, and success in the marketplace.
"Internet service was the newest division of our corporation. We knew that our helpdesk technicians were technically qualified but lacked customer service experience. We also knew that the initial customer contact would be critical in establishing our reputation in a highly competitive technology. Therefore, we asked Linda to develop a customer service program tailored to our specific industry. She implemented a program that was exactly what we were looking for. Her customer service and technology expertise proved to be the perfect combination. ...Kudos to Linda!"
HR Director - Internet, Telecommunications
"Linda Malesic was one of the most in-demand trainers we ever had at the chamber. Her down to earth style, her extensive knowledge and warm personality made her someone everyone could relate to. We ran her programs repeatedly, quarter after quarter. She always drew a good attendance. I would highly recommend her."
Pamela J. Klahr - President and CEO, Howard County Chamber of Commerce
(former Lancaster Chamber V.P.)
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